Forms
Search & View all MED-Quest forms
Please know that if you were on Medicaid as of 3/18/2020 or have become eligible since then, your Medicaid coverage will not be terminated during this period of National Emergency.
Our organization is doing our part to help slow the spread of the Coronavirus while continuing our services. We encourage our community to:
1. Apply for Medicaid benefits online https://medical.mybenefits.hawaii.gov
2. Apply by calling if you do not have access to a computer. (808) 524-3370 (Oahu), 1-(800)-316-8005 (Neighbor Islands)
3. Please avoid coming to our offices. A drop box is available at our office to receive paper applications if you are unable to apply online or call.
View news and updates on COVID-19 from the CMS, CDC, FEMA, State of Hawaii - Department of Health, and Department of Human Services
Click here to view the DOH COVID-19 Community Bulletins or click here to view Issue #84 Filipino Community Demonstrates There is Power in Unity (updated on 12/14/21)
How to Select, Wear, and Clean Your Mask (CDC) 08/28/20
COVID-19 Update 03/23/20: Med-QUEST Postpones New Contracts
Coronavirus Disease (COVID-19) - From the Department of Health
Centers for Disease Control & Protection (CDC)
Centers for Medicare & Medicaid Services (CMS)
COVID-19 Guidance for Behavioral Health and Homelessness Care Providers (DOH-BHHSURG)
Coronavirus Rumor Control (FEMA)
County Websites
Emergency Broadband Benefit Program provides temporary discounts for broadband bills. (Updated 10/19/2021)
Med-QUEST members may qualify for the Emergency Broadband Benefit Program.
Click here for more information and the full list of eligibility details.
Click here for more information and to apply online.
Legal Aid Society: COVID-19 Tenant and Landlord Information and Resources (Updated 01/11/21)
Temporary Public Assistance During COVID-19 Pandemic
If you have questions about your existing case, we are happy to assist you by phone. Please call your local office at the numbers listed at https://medquest.hawaii.gov/en/contact-us.html
08/27/20 - The Department of Health and Human Services has extended the deadline for Medicaid & CHIP providers to submit their applications for the CARES Act Provider Relief fund to be considered for payment from the Phase 2 general distribution. The new deadline to apply is September 13, 2020 at 11:59pm ET, and you can learn more about the extension here.
#
Starting August 10th, these eligible providers may now submit their application for possible funds by August 28, 2020. This deadline aligns with the extended deadline for other eligible Phase 2 providers, such as Medicaid, Medicaid managed care, CHIP, and dental providers.
#
#
07/21/20 - The Health Resources and Services Administration (HRSA) has updated the following Provider Relief Fund resources:
#
7/17/20 - Today, the U.S. Department of Health and Human Services (HHS), through the Health Resources and Services Administration (HRSA), announced that it will begin distributing $10 billion in a second round of high impact COVID-19 area funding to hospitals starting next week. Additionally, HHS announced that it is extending the Medicaid and CHIP Provider Relief Fund distribution provider application deadline to apply to August 3, 2020.
#
7/7/20 – The Health Resources & Services Administration (HRSA) has published a Provider Relief Fund: Medicaid and CHIP Provider Distribution Fact Sheet.
#
06/18/20 - The U.S. Department of Health and Human Services (HHS), through the Provider Relief Fund, expects to distribute $15 billion to eligible Medicaid & CHIP providers. In anticipation of that release, the Health Resources & Services Administration (HRSA) will be hosting two webinars intended for Medicaid & CHIP providers so they can learn more about the application process and discuss the provider distribution.Individuals who would like to participate in a webinar must pre-register to reserve a spot. This event will be delivered via webcast, no dial-in required. Presentation materials will not be distributed.
Webinar: Getting started with the Provider Relief Fund for Medicaid and CHIP Distribution
Tuesday, June 23, 2-3 p.m. ET Register here
Thursday, June 25, 2-3 p.m. ET Register here
To stay updated on the latest information, we invite you to visit hhs.gov/coronavirus/cares-act-provider-relief-fund.
#
Deadlines for the Announced Provider Relief Funding Tranches; State-Level Safety Net Hospital Funding Awards:
QUEST Integration and CCS Memos:
QI-2021 - Guidance on SARS-COV-2 Antibody Testing
CCS 2001 - COVID-19 Pandemic Action Plan for CCS Health Plan
QI-2016 - COVID-19 Pandemic Action Plan for QI Health Plans and Providers - Part IV
QI-2015 - COVID-19 Pandemic Action Plan for QI Health Plans - Part III
QI-2014 - COVID-19 Pandemic Action Plan for QI Health Plans - Part II
QI-2009 - COVID-19 Pandemic Action Plan for QI Health Plans
Long Term Care and Subacute Care Memos
QI-2012A - Subacute Definitions (Addendum)
QI-2012 - Subacute Definitions
QI-2011A - Clarification of Items and Services Carved Out from the Long Term Care PPS Rates (Addendum)
QI-2011 - Clarification of Items and Services Carved Out from the Long Term Care PPS Rates
Telehealth Guidance Memos:
QI-2013 - Telehealth Guidance for Public Health Emergency - Telephonic Services and Services Billable by Qualified Non-Physician Health Care Professionals
QI-2010 - Telehealth Guidance During Public Health Emergency Related to COVID-19
QI-2008 - Federally Qualified Health Center Telehealth Guidance During Public Health Emergency Period in Response to COVID-19
QI-2007 - Tele-Health Payment Guidance for Federally Qualified Health Centers (FQHC)
QI 1702A – Tele-Health Law (Act 226, SLH 2016) Implementation
Download Attachment for QI 1702A
QI 1702 – Tele-Health Law (Act 226, SLH 2016) Implementation
FFS 2006 - Telehealth Guidance for Public Health Emergency - Telephonic Services and Services Billable by Qualified Non-Physician Health Care Professionals
FFS 2005 - Telehealth Guidance During Public Health Emergency Related to COVID-19
FFS 2004 - Federally Qualified Health Center Telehealth Guidance During Public Health Emergency Period in Response to COVID-19
FFS 2003 - Tele-Health Payment Guidance for Federally Qualified Health Centers (FQHC)
FFS 1701A – Tele-Health Law (Act 226, SLH 2016) Implementation
FFS 1701 – Tele-Health Law (Act 226, SLH 2016) Implementation
Click here for updates to Provider Memos
Home and Community Based Services Provider Trainings
5 Steps to Practice Prevention COVID-19 Everyday
5 Steps to Prepare for Caring for Person with COVID at Home Flyer
5 Steps for Caring for Person with COVID at Home
Guidance for Other Caregivers and Case Managers
Guidance for Caregivers if COVID Positive
Provider Training and Resources
Project ECHO LTSS Preparation Educational Series
UH Manoa “Nursing During Pandemics – COVID-19” Online Training Modules
HCBS Residential Provider Setting OHCA Education Packet
COVID-19 Guidance for Behavioral Health and Homelessness Care Providers (DOH-BHHSURG)
Coronavirus Disease (COVID-19) - From Department of Health
Centers for Disease Control & Protection (CDC)
Centers for Medicare & Medicaid Services (CMS)
Financial Relief for Medicare Providers (03/28/20 - CMS) This Medicare link may be of interest to any provider serving both Medicare and Medicaid