Forms
View frequently asked questions
Contact Us
Any questions regarding your application, please contact the Med-QUEST Eligibility Branch office locates on your island:
OFFICE ADDRESSES |
MAILING ADDRESSES |
TELEPHONE AND FACSIMILE NUMBERS |
Oahu Section 801 Dillingham Boulevard, 3rd Floor Honolulu, HI 96817-4582 |
P.O. Box 3490 Honolulu, HI 96811-3490 |
Phone 587-3540 Fax 587-3543 |
Kapolei Unit Kakuhihewa State Office Building 601 Kamokila Boulevard, Room 415 Kapolei, HI 96707-2021 |
P.O. Box 29920 Honolulu, HI 96820-2320 |
Phone 692-7364 Fax 692-7379 |
East Hawaii Section 1404 Kilauea Avenue Hilo, HI 96720-4670 |
1404 Kilauea Ave. Hilo, HI 96720-4670 |
Phone 933-0339 Fax 933-0344 |
West Hawaii Section Lanihau Professional Center 75-5591 Palani Road, Suite 3004 Kailua-Kona, HI 96740-3633 |
Lanihau Professional Center 75-5591 Palani Road, Suite 3004 Kailua-Kona, HI 96740-3633 |
Phone 327-4970 Fax 327-4975 |
Maui Section Millyard Plaza 210 Imi Kala Street, Suite 110 Wailuku, HI 96793-1274 |
Millyard Plaza 210 Imi Kala Street, Suite 110 Wailuku, HI 96793-1274 |
Phone 243-5780 Fax 243-5788 |
Lanai Unit 730 Lanai Avenue Lanai City, HI 96763 |
P.O. Box 631374 Lanai City, HI 96763 |
Phone 553-1758 Fax 553-3833 |
Molokai Unit State Civic Center 65 Makaena Street, Room 110 Kaunakakai, HI 96748 |
P.O. Box 1619 Kaunakakai, HI 96748-1619 |
Phone 553-1758 Fax 553-3833 |
Kauai Unit Dynasty Court 4473 Pahee Street, Suite A Lihue, HI 96766-2037 |
Dynasty Court 4473 Pahee Street, Suite A Lihue, HI 96766-2037 |
Phone 241-3575 Fax 241-3583 |
If you want to:
- Change address
- Change in income, assets, and household size
- Check on application status
- Find out your worker name & phone #
- Get health plan contact phone #
- Plan choice & enrollment
- Replace your lost Medicaid ID card
- Report out of state travel
You can also call our
Customer Services Call Center at:
| Oahu TTY / TDD Neighbor Islands TTY / TDD |
(808) 524 – 3370 (808) 692 – 7182 1 (800) 316 – 8005 1 (800) 603 – 1201 |
Contact Form
Please contact Eligibility Branch offices or Customer Services Call Center if you require immediate attention. For general questions, complete this contact form and we will be in touch as soon as possible. Please do not include personal medical conditions or treatments information in this form. You can also try to find an answer by reading the FAQ or searching this website.
If you are a provider and have enrollment questions, please email HCSBInquiries@dhs.hawaii.gov or call 808-692-8099.