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Human Services Hawaii.gov

Contact Us

Any questions regarding your application, please contact the Med-QUEST Eligibility Branch office located on your island:

SERVICE CENTERS

TELEPHONE AND FACSIMILE NUMBERS

Honolulu

1350 S. King Street, Suite 200
Honolulu, HI 96814
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Phone  1(800) 316-8005

Fax  1 (800) 576-5504

Kapolei

Kakuhihewa State Office Building  

601 Kamokila Boulevard, Room 415

Kapolei, HI 96707-2021

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Phone  1(800) 316-8005

Fax  1 (800) 576-5504

Waipahu

94-275 Mokuola Street Suite 301
Waipahu, HI 96797
View on Maps

 

Phone  1(800) 316-8005

Fax  1 (800) 576-5504

East Hawaii

1404 Kilauea Avenue

Hilo, HI 96720-4670

View on Maps

 

Phone  1(800) 316-8005

Fax  1 (800) 576-5504

West Hawaii

Lanihau Professional Center        

75-5591 Palani Road, Suite 3004

Kailua-Kona, HI 96740-3633

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Phone  1(800) 316-8005

Fax  1 (800) 576-5504

Maui

Millyard Plaza

210 Imi Kala Street, Suite 101

Wailuku, HI 96793-1274

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Phone  1(800) 316-8005

Fax  1 (800) 576-5504

Lanai

730 Lanai Avenue

Lanai City, HI 96763

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Phone  1(800) 316-8005

Fax  1 (800) 576-5504

Molokai

State Civic Center

65 Makaena Street, Room 110

Kaunakakai, HI 96748

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Phone  1(800) 316-8005

Fax  1 (800) 576-5504

Kauai

Dynasty Court

4473 Pahee Street, Suite A

Lihue, HI 96766-2037

View on Maps

 

Phone  1(800) 316-8005

Fax  1 (800) 576-5504


If you want to:

  • Change address  
  • Change in income, assets, and household size
  • Check on application status
  • Find out your worker name & phone #
  • Get health plan contact phone #
  • Plan choice & enrollment
  • Replace your lost Medicaid ID card
  • Report out of state travel

You can also call our
Customer Services Call Center at:

Oahu

Neighbor Islands

 

TTY / TDD

(808) 524 – 3370

1 (800) 316 – 8005

 

711

 

Contact Form

Please contact Eligibility Branch offices or Customer Services Call Center if you require immediate attention.  For general questions, complete this contact form and we will be in touch as soon as possible.  Please do not include personal medical conditions or treatments information in this form. You can also try to find an answer by reading the FAQ or searching this website.


If you are a provider and have enrollment questions, please email [email protected] or call 808-692-8099.

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