An easy and convenient way to apply for Medicaid, you will be directed to our new secured Medicaid Online eligibility application (KOLEA).
E Komo Mai! Welcome to Med-QUEST
Welcome to the State of Hawaiʻi Department of Human Services Med-QUEST Division Website!
Our mission is to empower Hawai'i’s residents to improve and sustain wellbeing by developing, promoting and administering innovative and high-quality healthcare programs with aloha. We hope you find the information we have provided helpful.
The Department of Human Services/Med-QUEST Division complies with applicable federal and state civil rights laws and does not discriminate, exclude people, or treat people differently because of:
- Race
- Color
- National Origin
- Age
- Disability
- Sex/gender (expression or identity)
Additional protected groups are covered under Hawaii Revised Statute.
Department of Human Services/Med-QUEST Division provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
The Department of Human Services/Med-QUEST Division provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Med-QUEST Division at 1-877-628-5076.
If you believe the Department of Human Services/Med-QUEST Division has discriminated in any way on the basis of race, color, national origin, age, disability, sex/gender (expression or identity) or any protected groups that are covered under Hawaii Revised Statute, currently or will be added later, you may file a discrimination complaint at:
State of Hawaii, Department of Human Services
Personnel Office / Civil Rights Compliance Staff
P. O. Box 339
Honolulu, Hawaii 96809-0339
(808) 586-4955 or 711 for relay services
DHSCivilRightsBox@dhs.hawaii.gov
You may file a discrimination complaint in person or by mail, fax, or email. DHS discrimination complaint and consent/release forms are available at http://humanservices.hawaii.gov in the Civil Rights Corner under forms.
You can also file a discrimination complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
USHHS Discrimination Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Click here for assistance in other languages.
