Community Care Services

The Community Care Services (CCS) program provides intensive behavioral health services, in addition to basic behavioral health services covered by Medicaid health plans, to adults diagnosed with a qualifying serious mental illness (SMI) and/or a serious and persistent mental illness (SPMI).  These adults must be enrolled in a Medicaid health plan and meet CCS eligibility criteria as determined by Med-QUEST Division (MQD).

  • 24/7 Hotline
  • Accessible transportation services
  • Adverse events policy/reporting
  • Ambulatory behavioral health services and crisis management
    • Mobile crisis response
    • Crisis stabilization
    • Crisis hotline
    • Crisis residential services
  • Appointment follow-up
    • Face-to-face case manager visit within two (2) days of discharge from an inpatient psychiatric hospitalization
    • Case manager to ensure a visit with the member’s behavioral health provider within seven (7) days following discharge
  • Behavioral health outpatient services
    • Screening, registration, and referral
    • Treatment/service planning
    • Individual/group therapy and counseling
    • Family/collateral therapeutic support and education
    • Continuous treatment teams
    • Other medically necessary therapeutic services
  • Cultural/interpretation services
  • Diagnostic services and treatment to include psychiatric or psychological evaluation and treatment
    • Psychological testing
    • Psychiatric or psychological evaluation and treatment (including neuropsychological evaluation)
    • Psychosocial history
    • Screening for and monitoring treatment of substance abuse and mental illness
    • Other medically necessary behavioral health diagnostic services to include labs
  • Emergency and post stabilization services
  • Inpatient behavioral health hospital services
    • Room and board
    • Nursing care
    • Medical supplies, equipment and drugs
    • Diagnostic services
    • Psychiatric services
    • Other practitioner services as needed
    • Physical, occupational, speech and language therapy
    • Post-stabilization services
    • Other medically necessary services
  • Intensive case management
    • Case assessment
    • Case planning (service planning, care planning)
    • Outreach
    • Ongoing monitoring and service coordination
    • Coordination with member’s health plan and PCP
  • Medically necessary alcohol and chemical dependency services
  • Medications and medication management
    • Medication evaluation
    • Medication counseling and education
    • Psychotropic medications
  • Member education
  • Methadone management services which includes outpatient counseling services
  • Other services
    • Other medically necessary practitioner services provided by licensed and/or certified healthcare providers
    • Other medically necessary therapeutic services including services which would prevent institutionalization
    • Maintenance of member’s medical assistance eligibility
  • Outreach to ensure the provision of services to members
  • Partial hospitalization or intensive outpatient hospitalization
    • Medication management
    • Prescribed drugs
    • Medical supplies
    • Diagnostic tests
    • Therapeutic services including individual, family, and group therapy and aftercare
    • Other medically necessary services
  • Peer specialist
  • Psychosocial rehabilitation/Clubhouse
    • Work assessment service
    • Intensive day treatment
    • Day treatment
    • Residential treatment services
    • Social/recreational therapy services
  • Representative payee
  • Supported employment
    • Work assessment service
    • Pre-employment service
  • Supportive housing
  • Therapeutic living supports 

For more information, please go to the following link. 

https://www.ohanahealthplan.com/members/medicaid/community-care-services/overview.html