Hurricane Lane

Aloha!

To prepare for and address severe weather conditions resulting from Hurricane Lane, and for the safety of our staff, the Hawaii MedQUEST Division Offices will be closed on August 23, 2018 and August 24, 2018.  We anticipate reopening for regular business on Monday, August 27, 2018, pending weather-dependent updates from the Governor’s office over the weekend (for the latest updates, please visit https://governor.hawaii.gov/newsroom/).  We do apologize for any inconvenience this may cause, and look forward to serving your needs when we return to the office.

In the meanwhile, if you experience an emergency, do not hesitate to seek care!  Please call 911 or go to the nearest emergency room. 

If you have immediate questions about your coverage, please contact your health plan using the following phone numbers:

HEALTH PLANS

PHONE NO.

AlohaCare

973-0712 / 1-877-973-0712

HMSA

948-6486 / 1-800-440-0640

Kaiser

432-5330 / 1-800-651-2237

Ohana

1-888-846-4262

United HealthCare

1-888-980-8728

BEHAVIORAL HEALTH

Ohana CCS

1-888-846-4262

Access Hotline (Suicide/Crisis)

832-3100 / 1-800-753-6879

CCMC (Dental Coordinator)

Dental (Client Inquires)

792-1070 / 1-888-792-1070

For the latest state or county-specific updates on Hurricane Lane, and tips on remaining prepared before and during the storm, please visit your county’s emergency management website!

For a current list of Hurricane Shelters in Hawaii, including those for individuals with special needs (marked “S”), and shelters that are pet friendly (marked “P”), please visit this link

Modified on August 22, 2018