When you become eligible for Medicaid, Med-QUEST assigns you to a health plan right away. You can stay with the health plan that Med-QUEST assigned to you, or you can choose a different one.
If you stay with your Med-QUEST assigned health plan, you don’t have to do anything.
If you choose a different health plan, please inform Med-QUEST Customer Service your health plan choice within 15 days of the date of your enrollment choice notice. The new health plan will start on the first day of the following month. Until then, you’ll stay with the health plan you were assigned.
Whether you stay with your assigned health plan or choose a different one, you can change health plans one time within 90 days from the day you were enrolled in QUEST Integration. Once the 90-day period ends, you can only change your health plan during open enrollment from October 1 to 31.
Your five choices for a QUEST Integration health plan are:
Health Plans |
Phone/Website |
---|---|
AlohaCare |
1-877-973-0712 |
HMSA |
1-800-440-0640 |
Kaiser Permanente |
1-800-651-2237 |
‘Ohana Health Plan |
1-888-846-4262 |
UnitedHealthcare Community Plan |
1-888-980-8728 www.uhccommunityplan.com/hawaii-medicaid-plans. |
Health plan availability depends on enrollment limits.