View frequently asked questions
The Med-QUEST Division QUEST Integration Annual Plan Change (APC) choice period is from October 1, 2017 to October 31, 2017. The five (5) available health plans serving QUEST Integration members are AlohaCare, HMSA, Kaiser Permanente, ‘Ohana Health Plan, and UnitedHealthcare Community Plan.
Kaiser Permanente QUEST Integration is ONLY available on Oahu and Maui.
Your new health plan will take effect on January 1, 2018.
If you do not want to change your health plan, do not return the plan change form. You will remain in your same health plan as long as you remain eligible.
To make a health plan change, you have three (3) options:
Complete the Choice Form and Mail it to:
Med-QUEST Enrollment Services
P.O. Box 700190
Kapolei, Hawaii 96709-0190
Complete the Choice Form and Fax it to: 1-800-576-5504
Call Med-QUEST Enrollment Services Section at: 1-800-316-8005
Press "0" to speak with a call center representative.
Mail will need to be postmarked by October 31, 2017 and fax must have date/time stamp of October 31, 2017.