Medicaid Ombudsman

Contact Information
Toll-Free 1-888-488-7988 
Oahu (808) 746-3324  


Inquirers who are Deaf or Hard of Hearing may access text-telephone (TTY) captioned telephone or Braille TTY  through the Sprint Relay system toll-free number “711”.

Hawaii Medicaid Ombudsman

Koan Risk Solutions was selected to provide Ombudsman services to Hawaii Medicaid beneficiaries and providers on all islands.

Hawaii Medicaid Ombudsman –  (