When you become eligible for Medicaid, you are encouraged to select your health plan. If you do not select a health plan, Med-QUEST assigns one to you.
If you stay with your Med-QUEST assigned health plan, you don’t have to do anything.
If you choose a different health plan, please inform Med-QUEST Customer Service your health plan choice within 15 days of the date of your enrollment choice notice. The new health plan will start on the first day of the following month. Until then, you’ll stay with the health plan you were assigned.
In addition to the opportunity to change health plans after you first enroll, you are also able to request a change in your health plan at anytime as long as you have been enrolled in the health plan you are leaving for at least 12 months.
Your five choices for a QUEST Integration health plan are:
Health Plans | Phone/Website |
|---|---|
AlohaCare | 1-877-973-0712 |
HMSA | 1-800-440-0640 |
Kaiser Permanente | 1-800-651-2237 |
‘Ohana Health Plan | 1-888-846-4262 |
UnitedHealthcare Community Plan | 1-888-980-8728 |
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Health plan availability depends on enrollment limits.