Med-QUEST Division


The people of Hawai’i embrace health and wellness.


Empower Hawai'i’s residents to improve and sustain wellbeing by developing, promoting and administering innovative and high-quality healthcare programs with aloha.

  • Improve the health care status of the member population;

  • Minimize administrative burdens, streamline access to care for enrollees with changing health status, and improve health outcomes by integrating the demonstration’s programs and benefits;

  • Align the demonstration with Affordable Care Act;

  • Improve care coordination by establishing a “provider home” for members through the use of assigned primary care providers (PCP);

  • Expand access to home and community based services (HCBS) and allow individuals to have a choice between institutional services and HCBS;

  • Maintain a managed care delivery system that assures access to high-quality, cost-effective care that is provided, whenever possible, in the members’ community, for all covered populations;

  • Establish contractual accountability among the contracted health plans and health care providers;

  • Continue the predictable and slower rate of expenditure growth associated with managed care; and expand and strengthen a sense of member responsibility and promote independence and choice among members that leads to more appropriate utilization of the health care system. 

Core Values

Hi’iola ~ Embracing wellness

H Healthy Outcomes We develop strategies and improvements necessary to promote overall wellbeing.
I  Integrity
We are accountable to the work we do, the resources we manage and the people we serve.
' ‘Ohana Nui
 We focus on the whole family’s needs, with priority on children ages 0 – 5 years old.
I Innovation We cultivate an atmosphere of continuous learning and improvement.
O Optimism We each make a difference for the people of Hawai'i.
L Leadership We are all leaders in the work we do.
A Aloha We extend warmth and caring to all.